Choosing your trip
- How do I make a booking?
- Once I have made my booking, what’s next?
- Are you able to pair me with another single traveller?
About my booking
- How can I access my booking details?
- When are my payments due?
- Can I get an extension on my payment?
Credits
Credits issued on behalf of Inspiring Vacations
- Account Credit FAQs
- How do I make a new booking with a credit?
- Why have some costs been deducted from my credit amount?
Changes & Cancellations
- What is your cancellation policy?
- I want to cancel my booking. Do I get a refund?
- I have a booking. Can I change my travel date?
Traveller Hub
- What is Traveller Hub?
- How do I reset my password?
- I'm having trouble logging into my account. What do I do?
COVID-19
- COVIDsafe Policy
- Status of my booking & future updates
- Will you provide a refund for my suspended booking?