COVIDsafe Policy
Inspiring Vacations' number one priority has always been the health and safety of our customers. This commitment has continued throughout the COVID-19 pandemic and has been updated to consider the unique circumstances in which our wonderful customers are now travelling.
This policy outlines a number of requirements and recommendations specific to COVID-19. We encourage you to read these carefully and should you have any questions or concerns, contact us via email at support@inspiringvacations.com
Our commitment is to ensure you travel with confidence at all times. We thank you for your adherence to these policies and for showing respect towards your travelling companions and tour providers.
BEFORE YOU DEPART
What are the COVID-19 requirements of my destination country?
Given the varied and constantly evolving nature of government requirements across the globe relating to COVID-19, this resource cannot provide an exhaustive list of requirements. We encourage all customers to review the regulations in place for your time of travel by visiting your destination's government website, and if residing in Australia, smartraveller.gov.au
It is your responsibility to ensure travel requirements are adhered to prior to travelling. This includes but is not limited to a valid passport, photo ID and visas.
Inspiring Vacations cannot be held responsible for any service denied by a local authority or service provider.
Am I required to be vaccinated to travel?
Vaccination requirements are dependent upon the local authorities at the time of your travel.
Inspiring Vacations cannot be held responsible for any service denied by a local authority or service provider.
Who pays for my pre-departure COVID-19 requirements?
Should costs be incurred from any vaccination or testing requirement, these will be at your own expense.
What are the requirements for my flight?
This will depend on the expectations of the specific airline and we encourage you to familiarise yourself with their requirements.
Inspiring Vacations cannot be held responsible for any service denied by an airline.
What are the requirements for my cruise?
This will depend on the expectations of the specific cruise line and we encourage you to familiarise yourself with their requirements.
Inspiring Vacations cannot be held responsible for any service denied by a cruise line.
AFTER YOU DEPART
What on-tour policies do you maintain regarding COVID-19?
We ask all travellers to follow basic hygiene requirements including washing hands regularly, wearing a face mask if you are unwell, and maintaining a safe distance where it is practical to do so. We recommend that you pack your own supply of hand sanitiser, wipes and face masks to ensure you have them at hand when needed.
What if I am unwell during my journey?
Should you display COVID-19 symptoms during your journey, we will first seek to ensure that you are provided with whatever care is necessary. Any action taken by Inspiring Vacations or our partners will be subject to the requirements of the destination in which you are travelling. We will request that you take a COVID-19 test and will require proof of a negative test result prior to you rejoining the tour group. Conditions around quarantine or isolation will be dependent upon the requirements of the destination country.
What if someone in my tour group becomes unwell?
Should you wish to be tested, support will be provided to allow you to do so. Conditions around quarantine or isolation will be dependent upon the requirements of the destination country. The tour will proceed provided it is safe to do so and permitted by local authorities.
What if there are costs involved?
Should costs be incurred as a result of following these policies or the requirements of your destination country, either because you are unwell or someone in your group is unwell, these will be at your own expense. While reasonable support will be provided by Inspiring Vacations, you must ensure that you have access to financial support, either directly or via your travel insurance provider, while travelling.
GENERAL QUESTIONS
Is it safe to travel to my destination country?
Our policies towards safe travel have always been guided by government travel advisories, including those of the United States, the United Kingdom, Australia, New Zealand, and the World Health Organization. We avoid destinations that are labelled the equivalent of "Do Not Travel" and will avoid those destinations that are labelled with lesser travel advice where we consider it to be nonetheless unsafe. We always expect our customers to comply with local laws and expect that they maintain a duty of care towards their own health and safety.
What are your terms around privacy with regards to COVID-19?
As a standard policy, all personal information is handled according to our Privacy Policy HERE. In summary, personal information is only ever shared where it is absolutely necessary to deliver the service which you have requested to be arranged.