Help Center
Return to homepage
Choosing your trip
Choosing your trip
Making a booking
General Questions
Health & Fitness Requirements
Extensions & Upgrades
Pricing & Availability
Manage your booking
Booking management
Additional arrangements
Payments
Troubleshooting
Before you depart
Tour documentation
Health and Vaccinations
Budget & Preparation
Passports, Visas & Insurance
On-tour Information
On-Tour Information
Accommodation
Transportation
Optional Tours and Sightseeing
Meals
Changes & Cancellations
Cancellation
Booking Changes
Flights
Flight inclusive packages
Land Only packages
Traveller Hub
Credits
Contact
About Us
Getting In Touch
Promotions
Completed Promotions
Active Promotions
Travel Agents
I booked with a Travel Agent
Travel Agents Guide
Back to home
Help Center
Choosing your trip
Choosing your trip
Making a booking
General Questions
Health & Fitness Requirements
Extensions & Upgrades
Pricing & Availability
Manage your booking
Booking management
Additional arrangements
Payments
Troubleshooting
Before you depart
Tour documentation
Health and Vaccinations
Budget & Preparation
Passports, Visas & Insurance
On-tour Information
On-Tour Information
Accommodation
Transportation
Optional Tours and Sightseeing
Meals
Changes & Cancellations
Cancellation
Booking Changes
Flights
Flight inclusive packages
Land Only packages
Traveller Hub
Credits
Contact
About Us
Getting In Touch
Promotions
Completed Promotions
Active Promotions
Travel Agents
I booked with a Travel Agent
Travel Agents Guide
Choosing your trip
Find details on room configurations, health & fitness, upgrades, pricing and more
Making a booking
How to make a booking
Can I book through my local travel agent?
I am having trouble making a booking online. What should I do?
General Questions
Travelling with Children
Room Policy for Families with Children
Room configuration options
Group sizes
I am travelling with friends but we have booked separately. Will we be in the same group?
See more
Health & Fitness Requirements
Tour Pace Categories
How to advise us of health and mobility requirements
CPAP machine information
Wheelchair assistance
Travelling with medication requiring refrigeration
See more
Extensions & Upgrades
Accommodation upgrades
Can you help me book arrangements outside of the standard itinerary?
Can I alter the tour itinerary?
How to extend your booking
Cruise upgrades
Rail Upgrades
See more
Pricing & Availability
Is tipping included in the tour price?
Why do the prices vary between departure dates?
My preferred date is not available, is there a waitlist?
The price for the date I was interested in has changed. Why?
What payment arrangements do you have?
See more
